We believe in creating a truly amazing customer experience every single day - regardless of your location, your industry or the size of your delivery. To do this, we're evolving so that we continue to be the best logistics provider in the Asia-Pacific region.
We have listened to more than 12,000 of our customers, through face-to-face, telephone and online interviews. We heard what you had to say and in response we are improving how we serve our customers: from dedicated relationship management to better digital self-service options, we are finding new ways to improve.
Think of us as your one stop shop
We're uniting our businesses into a single business entity, and offering our customers a seamless experience of our services:
Global Express Services
From documents and parcels through to critical spare parts and medical supplies, our express services are designed with your needs in mind. We offer fast, reliable and secure delivery throughout our vast domestic and global networks.
We provide sophisticated supply chain solutions, from end-to-end or part solutions, warehousing and distribution to dedicated transport solutions, across the globe and to some of the most remote corners of the world.
Tell us where you need it! We take our customers to their markets anywhere in the world. By combining our deep experience, our vast global networks and our sophisticated infrastructure, we'll get your freight moving - across towns, across countries and across continents.
We're investing in a brighter future
We're passionate about logistics - that's why we're investing in infrastructure to support our transformation journey. We're looking to attract the best and brightest in the field and create a place where our people can forge rewarding careers.
We've committed to upwards of $1billion into new fleet, facilities and programs, including:
- A$413 million investment in technology over the next three years
- A$210 million in Toll City - a global future-ready facility in Singapore
- A$73 million in fuel efficient and safe fleet
- A global graduate program
Safety is a core value to us
We're committed to building a workplace where safety is paramount and where employees are inspired every day. We're investing in a single, comprehensive, multi-million dollar safety program across the whole of Toll. Our goal is: Zero injuries, zero exceptions. We firmly believe that all injuries are preventable and everyone has the right to go home safely.
We're making a commitment to you
We will be more agile, more responsive and more efficient. We will ensure exemplary safety standards and create a great culture for our people. We will continue to listen, to adapt and to strive to be the best. We're creating a Toll for the future.
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